Last updated: November 12, 2026
This Shipping Policy applies to orders shipped within the United States.
Standard Shipping
Standard Shipping is free. Orders are normally processed within 1–2 business days. After shipment, the estimated transit time is 4–6 business days. Weekends and U.S. federal holidays are not business days.
Delivery times are estimates, not guarantees. Carrier disruptions, severe weather, address problems, and other circumstances outside our control can cause delays.
Tracking
When tracking becomes available, it is sent to the email address used for the order. Tracking can take time to update after the carrier receives the shipment.
Address changes
If the shipping address is incorrect, contact Support@brumateelife.com or (715) 483-9930 as soon as possible. We will try to update the address before shipment, but we cannot guarantee a change after an order has been submitted. An address change usually cannot be completed once the carrier has accepted the package.
Delayed, lost, damaged, or misdelivered packages
For a delayed, lost, damaged, or incorrectly delivered shipment, contact us with the order number and available tracking details. For visible damage or an incorrect delivery, include photos of the product, packaging, and shipping label. We will review the carrier information and explain the next available step.
Contact
brumate
Email: Support@brumateelife.com
Phone: (715) 483-9930
Address: 863 State St, Bowling Green, KY 42101, United States